Must be 21+ to Order

 
 

FREQUENTLY ASKED QUESTIONS

  • How much do the seasonal releases cost?

    • Most six-bottle shipments retail between $182–$242. With your 20% member discount, the typical cost is $146–$194.

    • You’ll always be notified before billing and can review or adjust your wines.

    Who can I contact with questions?

  • Can I gift a wine club membership?

    • Yes! Select “This is a gift” at checkout. You’ll enter the recipient’s shipping details and choose whether the gift is for a set number of shipments or ongoing.

    Do gift recipients receive member perks?

    • The recipient will only receive shipping notifications for the releases sent.

    • The purchaser receives the 40% welcome discount and 20% year-round discount.

  • When will my card be charged?

    • We’ll announce each release and ask members to review their account details. Cards are charged on the release date after the customization window closes.

    Do I need a card on file?

    • Yes, a credit card is required to join. We will always notify you before any charge.

    Is there a commitment period?

    • There’s no long-term contract. We ask that members stay for at least two releases.
      You can also place your membership on hold — just email emily@katewines.com.

    How do I cancel my membership?

    How do I update my shipping address or account information?

    • You’ll receive a Vinoshipper login to update your address or payment info anytime. We also send reminders before each release.

  • Can I choose my wines?

    • Yes. Each shipment begins with 6 handpicked bottles, and you may customize as you like.

    Can I add more than 6 bottles?

    • Absolutely. Add as many bottles as you’d like.
      Please note: Each shipment must contain at least six bottles.

    Can I skip a release?

    • Yes. If you skip more than two releases in a year, your membership will be removed.

  • What perks are included with membership?

    • You’ll receive a 40% off code for your first online purchase and 20% off all year long.

    How do I use my 40% off code?

    1. Sign up and create your account.

    2. Find your one-time code in your welcome email.

    3. Enter it at checkout under “Have a Discount Code?”
      You must be signed in for the code to apply.

    How do I sign in?

    • Click “Sign In” on the Wine Club tab of our website, enter your email and password, then return to your cart and refresh the page.

    How does the 20% off benefit work?

    • The discount applies automatically when checking out with the email associated with your wine club membership.

  • Click here to learn where we ship and view our shipping policy.